This Privacy Policy explains how Lumen Studio 21 processes personal data for its photography services and website activity. It applies to inquiries, bookings, studio and on-location sessions in Şamaxı, proof gallery review, editing, file delivery, and related communications.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or review of certain processing choices. Where a request affects project delivery, file access, or recordkeeping duties, we may need to keep some information for a limited period.
To submit a privacy request, use the contact details in this policy and describe the data or activity involved. We may ask for enough information to verify the requester and locate the relevant records. If a request cannot be fully granted, we will explain the reason in general terms where appropriate.
We retain personal data for the period needed to handle inquiries, manage bookings, complete projects, maintain business records, and meet legal or tax obligations. When data is no longer needed, we delete it, anonymize it, or archive it in a limited form if retention is still required. Proof galleries, project files, and communication records may be kept for a practical period tied to the service lifecycle and dispute handling.
We may update this Privacy Policy from time to time. When changes are material, we will take reasonable steps to make the updated version available through the website or by another appropriate notice method. The date of the latest revision should be read together with the version currently posted.
We use personal data to respond to inquiries, review product counts and usage needs, prepare quotes and delivery plans, arrange studio or on-location sessions, confirm sample setup, produce and edit images, manage proof gallery review, deliver files, process payments or deposits, maintain records, and handle support or legal matters. We also use limited technical data to secure the website, prevent abuse, and understand basic site performance.
We may share personal data with payment processors, hosting providers, communication tools, file delivery services, and other operational vendors that help us run the website and complete projects. These parties are expected to use the data only for the services they provide to us and to protect it under appropriate confidentiality and security obligations.
We may disclose personal data if required to comply with law, court process, lawful requests from public authorities, or to protect our rights, customers, or operations. We may also share information where disclosure is necessary to investigate fraud, security incidents, or misuse of our services.
We may collect contact details, project information, product counts, style references, shot lists, delivery preferences, payment-related records, gallery selections, and communications sent through the website or by other booking methods. We may also process technical data such as device information, browser data, and basic usage logs when users visit the site or open messages from us.
We receive data from website forms, email, phone calls, planning calls, booking discussions, proof gallery review, and file delivery steps. Some data is generated by our systems when the site is used, such as log records, session details, and cookie-related information. We may also receive limited information from payment or transfer records needed to confirm a booking.
We may use essential cookies to support site security, page navigation, and form functions. We may also use preference cookies to remember basic settings and analytics cookies to understand how the site is used. Cookie data is not used to identify users for unrelated purposes.
Users can usually block, delete, or restrict cookies through their browser settings. Some site functions may not work properly if cookies are disabled. Where a cookie banner or similar control is available, users may use it to manage preferences for non-essential cookies.
